We had a pellet stove that we bought from them and it consistently had problems for a while with it, but they always came out to fix it because it was under warranty. On the last visit, they finally figured out what the problem was and even though it wasn't under warranty they fixed it for us without charge anyway. Great customer service, can't speak highly enough of them.

It is very convenient that they do service calls on the weekends. Everyone is always great! The technicians show up at the time they say they will, they're knowledgeable, and courteous. Would highly recommend them!

We use Custom Heating and Plumbing to maintain our pellet stove that we bought from them. They have done an excellent job. They are clean, courteous, and knowledgeable. They always answer any questions we have.

The work they completed was done right on time. Their estimate was very accurate and the pricing was very fair.

My mother is 93 years old and she lost her heat in the middle of the night. I found out at 7:30am and called your company. You were here by 10:00am and installed the new furnace on the same day. This is excellent service for someone who has never done business with you before. Thank you